If we are unable to resolve your queries over the phone, from time to time, we may ask if we can provide remote assistance over the internet

We use a secure remote desktop solution that enables us to securely connect to your computer anywhere in the world in less than 30 seconds

All connections are secured by symmetrical AES 256 Bit end-to-end encryption

If you are happy for us to assist you via this method please click here and select 'Run' to start the remote support session