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How to make a blind and attended transfer using Snom 821, 870

It is very straightforward and simple to make transfers using the Snom 821 and Snom 870, and this tutorial will demonstrate how easy it actually is!

Blind Transfer

To make a blind transfer the first thing you have to do is answer the incoming call

call-tick

After you have answered the incoming call you have to press the transfer button

call-transfer

Then all you have to do is dial the party's extension to which you want to transfer the call

dial-ext

Then press tick

dial-tick

Attended Transfer

To make an attended transfer the first thing you have to do is answer the incoming call

call-tick

Then you place the caller on hold

call-hold

And dial the party's extension to which you want to transfer the call and press tick

dial-tick

Then speak to the person you want to transfer the call to, to tell them about the call once confirmed press transfer

dial-transfer

And then all you have to do is press tick

dial-tick

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